Shipping and Returns

Dubai - Next Working Day Delivery

UAE - Delivery (Express 1-2 Days)

Kuwait - 50 AED (Express 2-4 Days)

Saudi Arabia - 50 AED (Express 2-4 Days)

UK, Europe - 50 AED (Express 5-7 Days)

US, Australia - 50 AED (Express 5-7 Days)

Worldwide - 50 AED (Express 5-7 Days)

Qatar - 50 AED (2-4 Days)


WORLDWIDE (3-7 Days)

International Delivery, Duties & Taxes

  • For some international shipments, customs/import duties are applied once the parcel reaches its destination country.
  • Customs duties and any handling charges vary from country to country and are usually implemented when the order reaches its destination country.
  • Customs duties and taxes are non-refundable once charged.  


    FREE UAE RETURNS - 10 Days 

    We want to ensure you are always happy with your Glossy products. As such, we offer returns up to 10 days after we receive your items. Please note that we can only accept returns for unused items, returned with the original packing they were shipped in. We will issue the refund within 48 hours of receiving the goods, the refund may take 5-7 days to reach you, depending on your banks processing times.



    We can only offer store credit for any items returned internationally upon receipt. For international returns we can accept a return request up to 14 days after the delivered date, you will need to return the goods back to us with your own courier. To ship an item back to GLOSSY MAKE UP please:

    1. Email with your order number and details of the item/s you would like to return.
    2. Once our team have confirmed and provided the return address, pack your item(s) and invoice into a bag or box.
    3. On the airway bill please include your invoice number and note "Return shipment to UAE”. Mail your return using your carrier of choice.



    If you would like to switch your item/s, the easiest way to do this is to return your products through the process above and make a new order. 

    If you have any additional questions, please contact us at


    CANCELLATION POLICY (For Products or Services) –  Customer can cancel their order within 24hrs
    ‘’Refunds will be done only through the Original Mode of Payment”