1.1 Here at Glossy Make Up we are firmly focussed on you as our customers, fully appreciate the importance of the data you provide to us and are committed to protecting and respecting your privacy by only using your data for purposes we have told you about.
We will never sell your data or share it with others so they can try and sell you their products – what we will do, unless you tell us not to, is share news about our products and amazing offers and discounts through our newsletter. We want it to be fun and informative and share the love we have for our products with you.
If you receive our newsletter we will respect your inbox. You will have the opportunity to unsubscribe at the bottom of every newsletter.
Of course, we also work very hard to keep your information safe and we want our use of your data, and your use of our services, to be secure. We follow strict security procedures on how personal data is stored and used, and who sees it, to help stop any unauthorised person getting hold of it.
1.2 This Privacy Notice (and any other document referred to in it) sets out the basis on which we will process and use any personal data that we collect from you and that you provide to us. Please read this notice carefully to understand what we are doing with your data and what rights you have in relation to your data. And don’t worry – we are not trying to trick you by putting anything in that version that isn’t in this one, it’s just that it’s a little more wordy and technical.
2. Identity and Contact Details
2.1 We have a duty to protect personal data of our customers.
3. Personal Data We Collect from You
We collect and use the following data from our customers and visitors to our websites at www.glossymakeup.com
(a) When you make a general enquiry using our ‘contact us’ page, we will collect your name, contact information and details about your enquiry so that we can answer you.
(b) If you create an Account, we will collect and use your e-mail address and password to administer this.
(c) We will collect details of whether or not you want to receive other communications from us – through our newsletter - and will give you the option to unsubscribe whenever we send those to you.
4. Lawful Bases for Processing
Our Contract with you
4.1 We use your data to provide information you have asked for, to send you the things you have bought from the site and to provide you with a good experience of our Website. Without this we may be unable to correspond with you, send you e-mail service notices, (for example in the very rare situation that there may be a product safety issue), provide you with the information you have requested, or enter into contracts with you.
5. How We Use Personal Data
5.1 We collect and use your data for the following purposes:
(a) Responding to messages from you and recording any communications.
(b) Providing the services, products and information that you ask us for and performing our obligations under any contracts that we enter into with you.
(c) Sending you our newsletter, which can be unsubscribed from at any time using links provided in the e-mails.
(d) Providing information about changes to our services.
(e) Allowing you to participate in interactive features of our website.
We do not collect your personal data to give to third parties for the purposes of sending you marketing information.
6. How We Share Personal Information
6.1 We share your personal data, as necessary, with third parties who provide the following services for us:
Hosting of the website shop, despatch and delivery of products you have bought from us, a customer details database provider, email services to help us with emailing the newsletter, and payment processors.
6.2 We do not share your data with third parties for the purposes of sending you marketing information.
7. Automated Decisions and Profiling
We do not make any automated decisions about you.
8. Retention of Personal Information
We will keep your personal information for limited and appropriate periods of time only, depending on the purpose. For direct marketing for example we keep your data until you unsubscribe.
9. Changes to Our Privacy Notice
12.1 We reserve the right to modify this Privacy Notice. Any changes we make in the future will be posted on the following website: https://www.glossymakeup.com/. You should check back frequently to see any updates or changes to this notice.
10. Contact and Complaints